Job Opportunities

Our Appliance Repair Technicians are trained specialists, well-versed in a variety of home appliances such as refrigerators, washing machines, ovens, and more. They are responsible for performing diagnostics and executing repairs effectively.

Roles and Responsibilities:


• Diagnose faults with domestic and commercial appliances using advanced diagnostic tools
• Repair appliances in the quickest and most effective manner, minimizing client downtime
• Keep a well-documented log of parts used for inventory management
• Provide customers with a detailed overview of the services performed
• Work closely with the customer service team for scheduling and follow-ups
• Attend regular training sessions to update skill set

Compensation:


• Base Salary: $20 - $25 per hour (depending on experience)
Benefits:


• Medical, Dental, and Vision Insurance
• Bonus Opportunities
• Paid Sick Leave

We are seeking a reliable and highly organized individual to join our team at The Repair Tech as a part-time Scheduling and Dispatch Coordinator. This role is a blend of scheduling and dispatching tasks, essential to the smooth operation of our HVAC and appliance service company. The successful candidate will serve as a key point of contact between our technicians and customers, optimizing our workforce’s day-to-day schedules.

Location: San Diego County, CA

Working Hours: Monday to Friday, Part-Time | 8am – 12pm or 1pm-5pm

Roles and Responsibilities:


• Answer incoming phone calls and handle customer inquiries.
• Coordinate and dispatch technicians to commercial and residential service locations.
• Create, adjust, and maintain the daily schedule for service technicians.
• Communicate effectively with both customers and technicians to ensure timely service.
• Provide technicians with the necessary information about each job, such as customer information, location, and problem description.
• Troubleshoot and resolve scheduling conflicts, technician delays, and other issues.
• Document and update customer records based on interactions.
• Monitor field operations and ensure all services are completed in a timely and efficient manner.
• Perform any other administrative tasks as needed.

Expectations:


• Excellent organizational skills.
• Strong verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Familiarity with HVAC and appliance industry terminology is a plus, but not necessary.
• Must be proficient in basic computer applications (e.g., Microsoft Office, Google Suite).
• Experience with scheduling software is highly desirable.
• Must be punctual, reliable, and able to work independently.
Qualifications:


• High School Diploma or equivalent.
• Prior experience in a dispatch or scheduling role is preferred.
• Must be authorized to work in the United States.
To apply, please send your resume and a cover letter to HR@TheRepairTech.Net. We look forward to hearing from you!